Returns & Exchanges
You can apply for exchange/return of produts within 24 hours from the date of receipt on the My Page order details and arrive within 7 days.
* Products sent unilaterally without prior application will be returned.
You can only exchange colors and sizes within the same product.
Color texture and size error according to monitor resolution are not defects of the product.
When you send the product, please repackage it as it is received.
Please note that additional costs may be incurred if you do not enclose the gift and hanger we sent you.
If you exchange/return because you change your mind, you will pay for the return of the product.
Marking/advertising different from product defects, you can request within 3 months from the receipt of the product or within 30 days from the date of knowing otherwise (seller's return shipping fee) not available, so please carefully.
CJ Logistics
Return shipping fee KRW 6,000 after deposit to the account below
When using other couriers, you can deposit KRW 3,000 for return courier service and send it in advance.
* Subtract from refund amount for non-payment
Deposit account
Shinhan 140-013-706480 STM Company Co. Ltd
Exchange and return address
[22829] STUDIOTABLE, CBT Team 9, Baekbeom-ro 677beon-gil, Seo-gu, Incheon
You are eligible for exchange or return in the following cases:
- You can exchange or return your order within seven (7) days of receiving your contract details. If the delivery is delayed after you have received your contract details, you can exchange or return your order within seven (7) days upon receipt of your order or after the start of the shipping date.
- You may exchange or return your order within three (3) months following delivery or within thirty (30) days of becoming aware that the goods and services were delivered in specifications that are different from how they were advertised or promised.
You are not eligible for exchange or return in the following cases:
- If the goods have been damaged or destroyed due to causes attributable to you (However, you are eligible to cancel your order if you had opened the packaging to examine the contents.)
- If the value of the goods has depreciated significantly due to partial or heavy use
- If the value of the goods has depreciated significantly because a long period of time has elapsed, making it difficult to resell the goods
- If the packaging has been damaged for goods that can be reproduced as identical counterfeits
- If we have obtained your consent of ineligibility because irrecoverable damage to the seller is expected in the case of an order cancellation for goods that are produced individually for an order.
- If the provision of digital content has already commenced. (However, this shall not apply to the portion for which the provision of such digital content has not commenced in cases of a contract comprising divisible services or divisible digital content.)
※ You bear the cost of returning your order in the case of an exchange or return whereby the reason for exchange or return is based on your preferences (including exchange for a different color or size, etc.) rather than damage or if the product not matching its description.